Return Policy
At Textile Tank, we strive to ensure you’re completely satisfied with your purchase. If you’re not happy with an item, we’re here to help. Please review our return policy below:
Eligibility
Returns are accepted for:Unused items in original packaging
Defective or damaged products
Incorrect size/color (if available in stock)
Exclusions
Custom-made or personalized orders
Undergarments, swimwear, or intimate apparel
Items marked as final sale
Products with visible signs of wear or alteration
Timeframe
Returns must be initiated within 14 days of delivery
All returned items must be received within 21 days of approval
Process
Contact us: Email ajmal@gmail.com or call 96879666665
Provide details: Order number, product name, and reason for return
Approval: We’ll confirm eligibility and provide a return label (if applicable)
Ship back: Use the original packaging with all tags attached
Inspection: Allow 3-5 business days after receipt
Refunds
Approved refunds will be processed to your original payment method
Processing time may take up to 7-10 business days
Shipping fees are non-refundable unless due to our error
Exchange Policy
Exchanges allowed for same item in different size/color (subject to availability)
Exchange requests follow the same 14-day timeframe
Customer Responsibilities
Ensure items are returned in resellable condition
Include original tags and packaging
Cover return shipping costs unless defective
